We offer fast and reliable shipping! Most orders are processed within 1-2 business days, and delivery typically takes 3-5 business days, depending on your location.

We have a hassle-free 7-day return policy. If you’re not satisfied with your purchase, you can return the item within 7 days of delivery. Please ensure the product is unused and in its original packaging. For more details, visit our ReturnsPage.

Yes! If you’d like to exchange an item, please contact our customer service team, and we’ll assist you with finding the right product for your pet.

We accept all major credit cards, Koko and secure online payment options. Your payment details are always encrypted for your protection.

If you need to change or cancel your order, please contact us as soon as possible. We’ll do our best to accommodate your request before the order is processed.

At this time, we only ship within Srilanka. However, we are working on expanding our delivery options, so stay tuned!

You can reach our customer support team via email at mrandmrspetstore@gmail.com or call us at 077 277 7462. We’re here to help!